HOLIDAY EXTRAS!

COTS AND HIGH CHAIRS

If a cot or high chair is required you must request it at the time of booking. The first highchair and cot are offered for free. After that, for each cot there is a charge of £20 per week and for each high chair the charge is £15 per week. This will be added to your invoice. Cot linen is NOT provided

BABYSITTING

We can arrange babysitting at your accommodation with a fully licensed babysitting company, which must be paid locally. Please ask our local representatives if you would like to arrange this service. Obviously, the more notice you can give the better.

EXTRA BEDS

It is sometimes possible to arrange for extra beds to be placed in accommodation suitably equipped for the purpose. Our reservations staff can tell you in which accommodation this can be arranged and also the cost (usually £50 per week) which will be added to your invoice - except Quinta da Cabrita - price on request.

SATELLITE TV

Whether or not a villa has satellite television is noted in the details section for each villa. The channels available will vary and whilst most satellite packages have UK channels (BBC, ITV) we are not able to guarantee in advance whether your villa will or not. If you have a specific viewing requirement, please contact us to see if it can be arranged. For sports games, there are now many bars showing major sports events.

TELEPHONES

Telephones have now been installed in some of our villas. Where possible and if required we will do our best to arrange for you to take advantage of this extra. You must pay for calls locally before you leave.

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LOCAL REPRESENTATIVES

We have representatives both in the Algarve and also in Caldas Da Rainha. They are on call for information or any help required whilst on holiday. Further information will be given with your travel documentation.

CHANGEOVER DAYS & TIMES

Whilst it is preferable to have villas changing over on Thursdays and Saturdays, we try to offer as much flexibility as we can to fit in with the wider flight availability. Where villas do have restricted changeover days, this will be noted in the individual villas details section. In order that the accommodation is prepared for incoming clients you must vacate the accommodation by 10.00 am on the day of your departure. In the ALGARVE you may enter the villa after 2pm, but it is possible that the maid may have to clean more than one property and will still be working on your arrival. On the SILVER COAST you must vacate by 10.00am and on arrival enter at 4.00pm. For villas that have different arrival and departure times to those above, this will be noted in the individual villas details section.

VISAS, PASSPORTS & HEALTH REGULATIONS

Remember to ensure that you have a valid full passport, (please note that any child who is not already on a parent's passport must now have their own passport - this includes infants under two years old) and that you comply with any existing visa or health requirements. We can accept no responsibility for client's non-compliance with the above. If you are refused exit from UK or entry at the overseas airport any costs which arise will be payable by you. Airline regulations state that women 26 weeks or more into pregnancy, at the time of return travel, must have a medical certificate of fitness to travel; after 32 weeks, permission to fly will be refused.

TRAVEL DOCUMENTS

These are sent to you approximately 10 days before departure and include information on the resort facilities, restaurants, doctors, places to visit, etc. as well as the maps and instructions on how to get to your accommodation. Please check these as soon as you receive them.

HOLIDAY MONEY

For peace of mind whilst on holiday, we strongly recommend that you take only a small amount of local currency and the balance in Travellers Cheques. Nowadays there are plenty of places where these can be changed resulting in the minimum of inconvenience and the maximum of security.

ID

You are required by law to carry identification with you at all times. In the unlikely event that you are stopped you will need to produce your passport since a driving licence or credit card is not considered valid ID in Portugal. We recommend that, if possible, you bring photocopies of your documents and keep them separate from the originals.

SECURITY

As in any country, there are opportunist thieves about in the Algarve. Taking the following simple, common sense precautions will minimise the chances of them affecting your holiday. Please ensure that you carefully lock up when going out and use the alarm if your villa has one. Many villas have safes for your use. When you sitting by the pool, ensure that you lock all doors and windows that cannot be clearly seen from where you are.
Keep your car locked and, if you must leave things in the vehicle, make sure that they are secured in the boot.

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BREAKAGE DEPOSITS

A breakage deposit of £50 pounds per person will be included on your final invoice and must be paid with your balance. This will be refunded, minus any damage costs, on your return. Alternately it can be held against a credit card. If you pay by credit card we will not deduct this amount unless there are breakages.

PROPERTY DESCRIPTIONS

Remember that standards could be different from those normally accepted in the UK. However, all self-catering accommodation is equipped with sufficient crockery, cutlery and have refrigerators and cooking facilities. All linen, except beach towels and cot linen, is provided. All gas, water and electricity are included.
Accommodation within developments is not identical in design, furnishings etc., and the photographs shown on the website give a guide only as to what can typically be expected. Heated swimming pools may not necessarily be so throughout the season and pools are also out of commission sometimes for maintenance, repair or cleaning.
Pool sizes are approximate and are for guidance only. Pools are checked and cleaned once or twice a week. A net is usually provided for you to remove leaves etc. on a daily basis. Please note that sun cream oils do have a detrimental effect on pool water. If possible, please shower before using the pool to keep the water clean.

DISABLED

When booking your holiday, please advise us of any disabilities so that our staff may advise suitability of villas. Please also state the condition on our booking form.

WATER & ELECTRICITY

The supply is 220 volts and sockets are 2 pin, so for all UK appliances you will need a continental adaptor.
In some holiday areas the influx of summer visitors does tend to put a strain on the water and electricity supplies from time to time. However, any disruption is usually brief and we would ask for your understanding. Development is very strictly controlled but, because of the need to keep pace with demand, the inevitable outbreak of road and building works can happen from time to time and without warning to Representatives.

INSECTS, PESTS & WILDLIFE

Please remember that you are in a hot country and that many of our villas are in rural areas. Ants and mosquitoes are very common and can be a nuisance but are easily deterred by powders and sprays, which can be purchased locally. Please make sure that food is kept in the fridge and surfaces are kept clean to deter stray field mice. Local dogs can bark at night and cats can sometimes be a problem.

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